Treinamento de usuário final¶

Tarefas importantes a serem observadas para o treinamento do usuário final são as funções e responsabilidades de vários usuários que irão interagir com o aplicativo BNA. Isso dependerá de dois fatores: o que a pessoa fará e onde o usuário está localizado.

Identifique o treinamento necessário¶

The most common tasks required for BNA training will include, Data analysis processing, preparing reports and other information products. The development team should endeavour to work with stakeholders (MoH and Unicef) to plan trainings that have an impact on the users.

App maintenance - managing users, changes on indicators and data elements.

Desenvolver estratégias de treinamento¶

Testes de aceitação do usuário¶

This training is aimed at field testing the features and functions of the BNA app. The training can be organised into two categories of users, administrators and end-users. The purpose is to gauge the ability of users to interact with the app and use it for bna analysis.

Formação de formadores¶

Part of the processes to build capacity for support and implementation of BNA is putting in place a national core team. The ToT is aimed at training and building the capacity of a national core team to support BNA configuration and use at both national and lower levels.

A team of 5-10 professional staff should be identified, trained and equipped to support the implementation.

Workshops e treinamento no local¶

1-2 workshops should be conducted in an effort to support bna implementation. a) Workshop for indicator identification and mapping, b) Training and capacity building workshop during implementation.

Additionally, for lower levels such as facilities, on-site training sessions should be conducted to facilitate hands-on exercises. The on-site training sessions should be decentralized and preferably conducted by the District Health Management Team (DHMT) in conjunction with the MoH

Orientação e supervisão de apoio¶

Six-monthly onsite support supervision and training should be planned and conducted. This will help identify gaps in the bna implementation process and generate actions.

Materiais e resultados¶

Materials for the bna implementation should be reviewed and developed by the national core team. These may include the Implementation guide, end-user and administrators guide. Were necessary, step-by-step guides should also be developed to enhance the training sessions.