35 DHIS2 Frequently Asked Questions

Q: I have entered data into a data entry form, but I cannot see the data in any reports (pivot tables, charts, maps). Why does data which is entered not show up immediately in my graphs in DHIS2?

A: Data which is entered into DHIS2 must first be processed with the “analytics”. This means that data is not immediately available in the analytics resources (such as reports, pivot tables, data visualizer, GIS, etc.) after it has been entered. If scheduling is active, the analytics process will run automatically at midnight each day. After that, new data which was entered since the last time the analytics process ran, will become visible.

You can trigger the analytics process manually by selecting Reports->Analytics from the main menu and pressing the “Start export” button. Note, the process may take a significant amount of time depending on the amount of data in your database.

Other factors which can affect the visibility of data are:

Q: I have downloaded DHIS2 from https://www.dhis2.org/downloads but when i try to enter the system it needs a username and password. Which should I use?

A: By default, the username will be “admin” and the password “district”. Usernames and passwords are case sensitive.